Question 1

WHERE IS RISE COUNSELING AND COACHING LLC LOCATED?

Accepted Answer

While our therapy practice is entirely virtual, meaning we provide online therapy services completely through telehealth, our practice is based in Waco, TX. We don't only serve/work with Wacoans though-- we can work with and see any clients who resides anywhere in Texas, including but not limited to: Waco, Dallas, Houston, Austin, San Antonio areas and more! Our telehealth psychotherapy services are covered by many insurance plans, with whom we are in-network, and we also accept self-pay clients as well!

Question 2

WHAT ARE RISE COUNSELING AND COACHING LLC'S HOURS OF AVAILABILITY?

Accepted Answer

You can receive online-only psychotherapy services from Rise Counseling and Coaching LLC based in Waco, TX  Mondays thru Thursdays anywhere from 10 AM to 6 PM CST.  Our therapist does not see clients on Fridays at this time to allow her time to complete administrative tasks, attend continuing ed training, answer potential client emails, conduct consult calls etc.

Question 3

DO YOU ACCEPT INSURANCE TO PAY FOR MY MENTAL HEALTH SERVICES?

Accepted Answer

Yes! We are currently in-network with:
 • Traditional Medicare Part B
 • Medicaid (CHIP)
 • Curative
 • Superior Medicaid
 • Superior Medicare (AllWell)
 • Ambetter
 • United Healthcare (UHC/UBH)
 • Lucet SCAN
 • Aetna
 • Aetna FirstHealth
 • Scott & White Health Plan  (https://www.risecounselingandcoaching.com/web-based-counseling-services-texas/baylor-scott-and-white-health-plan)
 • Blue Cross Blue Shield HMO and PPO plans & BCBS Medicaid

We are adding more plans t(https://www.risecounselingandcoaching.com/remote-therapy-fees-forms)o this list each month!

Question 4

WHAT ARE THE COSTS FOR COUNSELING AND DO YOU OFFER SLIDING SCALE?

Accepted Answer

Our standard rate for private pay/self-pay clients is $100 per session. However, we understand that financial situations vary, so we offer sliding scale rates based on your needs and availability. If the self-pay fee is still a challenge, we can provide a superbill upon request to help offset costs. We're also working on accepting more insurance providers. Visit our Fees & Forms page for the latest information on insurance options. Reach out to learn more about our current openings!

Question 5

WHAT ARE THE COSTS FOR SELF-PAY CLIENTS?

Accepted Answer

Our standard rate for self-pay clients is $100 per session. However, we understand that financial situations vary, so we offer sliding scale rates based on your needs and availability at the time of your consult call. If the self-pay fee is still a challenge, we can provide a superbill upon request to help offset costs. We're also working on accepting more insurance providers. You will receive a Good Faith Estimate for expected costs during paperwork completion prior to services being rendered so there are no surprises. Visit our Fees & Forms page for the latest information on insurance options. Reach out to learn more about our current openings!

Question 6

DO YOU OFFER THERAPY SLIDING SCALE PAYMENT OPTIONS?

Accepted Answer

Yes! Check out our Fees & Forms page from the menu for more details. It is always recommended to put this information in your contact message (https://www.risecounselingandcoaching.com/contactus-texas)to us, so our therapist can have the most up to date self-pay rate options for you at the time of the free consult call!

All sliding scale clients receive a Good Faith Estimate aligned with the No Surprises Act of 2022 and can request a Superbill so that they can request reimbursement (from their insurance directly if they'd like) for the fees they've paid the practice for services rendered.

Question 7

DO YOU HAVE EXPERIENCE HELPING OTHER ADULTS WITH MY SPECIFIC PROBLEM/MENTAL HEALTH CONCERN?

Accepted Answer

Our therapist, Brittany Attwood, has worked with a lot of mental health issues so it is best to reach out via our contact page to ask more specific questions of our therapist expertise. However, she has most frequently with adults who have experienced some type of prolonged stress or trauma--anywhere from domestic violence to medical trauma to the sudden loss of a loved one. Often times when one experiences prolonged stress or trauma, a variety of other symptoms/concerns  arise as well, for example: anxiety, grief, depression,  relationship challenges, work stress and low self-esteem, to name just a few. All of these concerns and more not listed here can be addressed in our therapy sessions.  
Brittany also love to work with clients who come from many different backgrounds, gender identities, sexual identities, cultural experiences, as well as those with neurodivergence and accessibility needs. As you can see, this space can't possibly capture the vast amount of differences and needs that we all carry as unique humans, but no matter what yours are, we are here to help!  Contact us (https://www.risecounselingandcoaching.com/contactus-texas)to have any other questions answered!

Question 8

DO YOU HAVE EXPERIENCE HELPING CHILDREN WITH MY CHILD'S SAME CONCERN?

Accepted Answer

Our therapist, Brittany Attwood, has worked with children from blended families, adoptive families, those who have been witness to domestic violence, and those living with various neurodivergences (either acquired or from birth) most often. She also commonly sees a child/teen client who is searching for support due to struggling with things like: academics, low self-esteem, anxiety, as well as those processing the loss of a family member and working to manage depression symptoms and medical fears as well.

Question 9

WHAT IS TRAUMA AND HOW CAN I TELL IF I'VE EXPERIENCED IT?

Accepted Answer

Trauma can be self-defined, meaning what feels traumatic to you might not be the same for someone else. However, the typical therapeutic definition of trauma includes witnessing or personally experiencing actual or threatened death, serious injury, or sexual violence.* This can include physical, sexual, and psychological injuries. Remember, whether you have experienced trauma or not, your feelings are valid, and we're here to help you navigate them. You don't need to know for sure if you have trauma for our therapist to work with you. She works with a lot of different concerns and can help you figure out the answer to this question if you are unsure!

*This definition comes from the DSM-5.

Question 10

WHAT EVEN IS EMDR?

Accepted Answer

EMDR  stands for Eye Movement Desensitization and Reprocessing. It is a structured therapy modality that focuses on dual attention- the client focuses briefly on trauma memory while experiencing some form of bilateral stimulation simultaneously. This bilateral stimulation (BLS) can come in the form of self-tapping/butterfly hug, a light bar, auditory (if utilizing EMDR for chronic pain), or following the therapist's fingers with your eyes--it just depends on the client's comfort but all types achieve and support the healing process in the same way. EMDR requires extensive training and specialty work. EMDR training from EMDRIA (the international association) is the gold standard for EMDR training facility as it is the most extensive and in-depth version, with required consultation and practice before training completion. This is the training our therapist received.

Question 11

Can EMDR THERAPY BE DONE ONLINE? IS EMDR DONE ONLINE EFFECTIVE?

Accepted Answer

Absolutely! We are trained to provide EMDR therapy both online and in-person. Research shows that EMDR is just as effective virtually as it is face-to-face. This therapy can be used for more than just trauma; it's also effective for anxiety, depression, and chronic pain. Our therapist is also specially trained in using EMDR for chronic pain, which is quite rare. Reach out to start your EMDR journey with us today!

Question 12

WHAT SHOULD I EXPECT DURING THE INTAKE/FIRST THERAPY SESSION?

Accepted Answer

Our individual therapy sessions are conducted entirely online through our secure client portal. The intake session is a chance for us to get to know each other better. During this session, you'll complete a biopsychosocial assessment and some diagnostic measurements. We'll also discuss your goals for counseling and gather details about your mental health history to create a personalized treatment plan just for you.

Question 13

HOW LONG IS A TYPICAL MENTAL HEALTH THERAPY SESSION?

Accepted Answer

Our psychotherapy sessions are typically 53 minutes in length. If the client is a child (under 14), then session duration may be shorter, anywhere between 30-45 minutes per session depending on developmental age. For child client's session duration will be discussed with parent/gaurdian during intake session and agreed to at that time to ensure all clinical needs are met.

Question 14

HOW MANY THERAPY SESSIONS WILL I NEED TO FEEL BETTER?

Accepted Answer

The number of therapy sessions you'll need to address your concerns can vary because everyone is unique! While weekly sessions often yield the best results, some clients prefer bi-weekly sessions. It all depends on what works best for you, your symptoms, and your counseling goals. We'll discuss the best plan for you during our FREE 15-minute consultation call after you reach out.(https://www.risecounselingandcoaching.com/contactus-texas) Just know, you don't have to finish all of your therapy sessions to begin to feel better. Most clients begin to feel better simply by beginning the therapy journey and doing the first 2-3 sessions, because while healing takes work, it is reassuring to know you have support and are not carrying the burden quietly or alone anymore!

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